Skip to content
CloudLogics Support

What to include

Complete information on the first message helps us resolve your issue without a round-trip of questions. Copy the template that matches your request and fill it in.

Reporting a bug

Section titled “Reporting a bug”
Portal area:
Environment:
Steps to reproduce:
What I expected to happen:
What actually happened:
How often it happens:
Browser / device:
Who / how many are affected:

Requesting a change

Section titled “Requesting a change”
What I want changed:
Current state:
Target state / desired spec:
Who / how many are affected:

Describing a use case or new need

Section titled “Describing a use case or new need”
The problem or use case:
Desired behavior:
Is this blocking you? (yes / no — and why):
Who / how many are affected: